HDFC ERGO General Insurance Company Limited is a 74:26 joint venture between HDFC Limited, India’s premier Housing Finance Institution & ERGO International AG, the primary insurance entity of Munich Re Group.
HDFC ERGO focuses on providing the “Right Insurance Solution” for all. We offer our customers complete range of general insurance products ranging from Motor, Health, Travel, Home and Personal Accident in the retail space and customized products like Property, Marine and Liability Insurance in the corporate space.
It is our constant endeavor to improvise and cater to every need of the modern day customer with superior customer support service. This helps us give our customers a seamless and hassle-free experience.
HDFC ERGO has been expanding its presence across the country and is today present across 71 cities with 80 branch offices with an employee base of over 1234 professionals. The company has a right balance of distribution channel comprising of Dealerships, Brokers, Retail and Corporate Agents, Bancassurance and Direct Sales Team.
Our vision is "To be the most admired insurance company that enables the continued progress of customers by being responsive to their needs."
This vision acts as our guiding light and helps all of us be proud of the organization that we belong to. This happens by earning the respect of both, the customers and the industry.
One single thing that takes us closer to our vision is our set of values - Sensitivity, Excellence, Ethics and Dynamism (SEED).
Sensitivity: We will build our business on empathy and an inherent understanding of both our internal and external customers’ needs.
Excellence: We will always strive to offer innovative products and services and endeavour to set new benchmarks to do things better each time.
Ethics: We will honour our commitments and be transparent in our dealings with all our stakeholders.
Dynamism: We will be pro-active with a "can do" approach.
To make our vision a reality, we are committed to sow the SEED of our values and nurture it daily. Our ethical approach and high levels of integrity enable us to ‘continue the tradition of trust’ we have inherited from our parent company HDFC Ltd.
We ensure that it reflects in every task we perform, every decision we take. It helps us to work as a team towards creating and sustaining value for all our stakeholders, namely Customers, Business Partners, Re-insurers, Share-holders and most importantly, Employees.