Our business begins with you. You are the force that propels us ahead. And we believe that you are not just a part of our business, but the reason for our existence.
We go beyond being just an insurance company. We see ourselves as partners who deliver peace of mind by protecting the world you live in. We strive to strengthen the Trust you have on us by offering complete Transparency through simple products that have no hidden clauses and are easy to understand. And we also provide seamless service that's enabled by Technology. Welcome to the world of Chola MS.
Headquartered in Chennai, we are a 10-year young entity with a team of 2,500 like-minded people. The company has positioned itself on the customer centric platform. In agreement with our vision to be the most preferred general insurance company in India, we have built our brand philosophy around the core values of Trust, Transparency and Technology (T3). Our commitment towards you is evident in our innovative and simple products, high operational efficiency, and empathetic & quick claims settlement. Over the years, we have grown in size and stature.
In 2011-2012, we recorded a Gross Written Premium of RS.1,346.5 crores. Having posted a remarkable growth of 39%, we have been one of the fastest growing general insurance companies in the insurance industry with a network of over 90 branches across the country and 7,000 agents. The Agency distribution channel is complemented by various strategic and long-term partnerships with Banks, Auto OEM's and Auto Finance Companies among others.
At Chola MS, we respect your choice and offer you a variety of products to suit your needs. For the individuals, we offer products like Motor Insurance, Health Insurance, Travel Insurance, Personal Accident & Home Insurance. For the SME's and Corporate Clients, we provide customized solutions encompassing insurance as well as Risk Consulting Services in Engineering, Liability, Marine, Property and Miscellaneous. Besides, our Risk Consulting arm Chola MS Risk Services provides Risk Identification, Assessment and Control through Risk Management & Engineering Solutions in the field of Safety, Health, Environment and Insurance Support. Now our Risk Management helps in identifying and quantifying the risks, initiating appropriate risk mitigation measures. And our insurance acts as a risk transfer and risk mitigation tool. Altogether, with Chola MS you get the edge with Total Risk Solutions.
As a customer centric organization, our company stands firm on our brand philosophy: Trust, Transparency and Technology.
We believe that trust is the one common thread that binds us, our agents and you. And we give our best to uphold your trust in every step. Firstly, we have earned the reputation of being good listeners. We lend our ears to all your needs and based on that, we suggest the right product for you. Secondly, we ensure our relationship isn't just about explaining the product or issuing a policy to settle the claim. In other words, we maintain a relationship of trust beyond the policy period, and that is for life.
We maintain utmost transparency to give you the complete picture of our products. By using simple words instead of jargons and by explaining every feature in detail; we make sure you understand the process from end-to-end. That apart, clear documentation and mentioning of exclusions leaves very less chance for any confusion. In simple words, you get what you see.
Through technology enabled channels like website and 24x7 call center services, reaching us is now effortless and time saving. We've invested in the right technology to make processes simple and deliver a great customer experience. Backed by an enterprise-wide IT infrastructure, it makes business with us easy.